Terms of Service

By accessing or using Paperline, you agree to these Terms of Service. If you are using Paperline on behalf of an organization, you represent that you have authority to bind that organization to these terms.

If you do not agree to these terms, do not use Paperline.

Paperline helps users upload documents, process them into searchable text, run extraction templates, and ask questions with citations to source material.

Paperline is a document intelligence tool. It is not a law firm, accounting firm, medical provider, or regulated compliance service. Output may be incomplete or incorrect and should be reviewed before being used for legal, financial, medical, employment, or operational decisions.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account.

You agree to provide accurate account information, keep your access secure, and notify us if you believe your account or workspace has been compromised.

You retain ownership of the files, prompts, templates, extracted fields, and other content you upload or create in Paperline.

You grant Paperline permission to process that content only as needed to operate, secure, improve, and support the service, including parsing, OCR, extraction, search, citation, storage, billing, and support workflows.

You are responsible for ensuring you have the right to upload and process the documents you submit.

Do not use Paperline to break the law, infringe others' rights, upload malicious files, attempt unauthorized access, reverse engineer protected parts of the service, overload infrastructure, or process documents you are not allowed to access.

We may suspend or restrict accounts that create security, abuse, legal, billing, or platform-integrity risk.

Paid plans, usage limits, page allowances, and billing intervals are shown in the product and checkout flow. Subscription fees are billed in advance and renew automatically until canceled.

You may cancel through the billing portal. Cancellation takes effect at the end of the current paid billing period, and access remains available through that period. Fees are non-refundable except where required by law or expressly stated otherwise at checkout.

We may change plan features or pricing prospectively. We will provide reasonable notice before a pricing change applies to an existing paid subscription.

Paperline may rely on third-party services for authentication, hosting, database storage, document parsing, AI processing, email delivery, analytics, error monitoring, and payments.

Those providers are not controlled by Paperline, and their own terms and privacy practices may apply.

Paperline may change, pause, remove, or improve features over time. We try to keep the service reliable, but we do not guarantee uninterrupted availability or that every document will parse perfectly.

Paperline is provided on an 'as is' and 'as available' basis. To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation.

To the fullest extent allowed by law, Paperline and Olvera Productions will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, business interruption, or substitute services.

We may update these terms as the product evolves. Material changes will be reflected by updating the date on this page or by another reasonable notice inside the product.